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Thank You for choosing Troxler & Associates, Inc. for your financing needs. At Troxler, we believe in building relationships before making deals. Accordingly, we would appreciate your taking a few moments to answer the following questions pertaining to your recent transaction. This survey should take less than five minutes of your time to complete.



Client
Your Name:
Your Loan Officer's Name:
Your Phone:
 Your Email:
 
Loan Officer                                                                                                             Poor Fair Good Excellent
1. Was your loan officer courteous and responsive to your questions?        
2. How would you rate the level of knowledge and expertise of your loan officer?        
3. Did he/she acknowledge and return phone calls in a timely manner?        
4. Was he/she patient and speak in terms you could completely understand?        
5. Your overall impression of the service you received was:        
   
Company
6. Would you consider using Troxler & Associates, Inc. again?        
7. Would you be comfortable referring a friend or family member?        
8. Overall, how satisfied are you with Troxler & Associates, Inc. as a company?        
   
Comments
9. Please share any comments or note any other impressions of your experience.  

   
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